2 Comments
User's avatar
Benoît Devilliers's avatar

Super interesting, reminds me of software development in the sense that if you just add an app on top of the current process you are missing out on improving the process in the first place and then maybe add an app on top of it.

Leon Ho's avatar

That’s exactly the parallel. Adding AI to the existing process can make the wrong process run faster. The bigger opportunity is redesigning the work around what AI changes.